The Contacts directory gives your remote sites and stores easy access to the contact details they need.

• List employees with contact details and a profile image organised within the managerial hierarchy of the company
• Search for employees by name, job title or any other field
• Configure additional fields to display additional information  such as  date started, achievements, or special skills
• Add details of 3^rd party contacts such as repairers, utility suppliers, a cash collection organisation or couriers

Click for a full list of RAPID Modules, RAPID for Retail, RAPID for Catering and how our customers are using RAPID

The Cash Management module puts you in control of petty cash, cash takings and cashless takings, enabling recording of cash purchases by category, and sales by till and service type.

• Enter petty cash purchases by customer-defined categories, including the VAT component
• Reconcile cash purchases to the petty cash float on a weekly basis
• Reconcile cash sales by service type and outlet to physical cash takings
• Enter charges to account cards (cashless payments), money paid to top up cards, and reconcile to total card liability on a daily basis
• Record banking and the reconcile with till cash takings to a central float
• Report on cash purchases, VAT, and export data to spreadsheets

Click for a full list of RAPID Modules, RAPID for Retail, RAPID for Catering and how our customers are using RAPID

The calendar holds a list of events centrally, alerting users to relevant events.

• Events can be defined by location and category
• The display of events depending on the user’s role and position in the location hierarchy
• Local events for a site or a store will appear for that location only, and authorised users up the location hiearchy
• You can add a link to a document or an external web address
• You have the ability to include the expected effort for a calendar event, which is then displayed on the rota and timesheet
• Configure event categories by location and control who is can update or view events

Click for a full list of RAPID Modules, RAPID for Retail, RAPID for Catering and how our customers are using RAPID

A messaging system with messages sent to individuals, user groups or locations

• Messages can have multiple attachments
• Ability to send alerts by SMS when new messages are received
• Messages are tracked so that the sender knows when it has been read & actioned
• Send lists can be restricted by user role and location hierarchy
• Ability to set actions with expected effort and require confirmation of completion
• Action Monitoring so that authorised managers can view who has completed actions
• Reports of action completion, expected compared to actual effort and future workload by branch and area

Click for a full list of RAPID Modules, RAPID for Retail, RAPID for Catering and how our customers are using RAPID

RAPID is a modular solution – customers choose the modules they need and these are then configured to meet each client’s requirements. Find out more about each RAPID module.

Rapid Today

Managed Forms

Action Messages

Document Library

Contacts Directory

Calendar

Rotas and Timesheets

Cash Management

RAPID Retail Management System

RAPID Retail is specifically designed for retailers who have multiple stores, and who want to ensure consistency in their store communications and retail operations.

Our RAPID retail management system makes communicating with your stores and managing operations and projects a streamlined, simplified process, from which you’ll see the benefits from day one of use:

• One point and channel of communication for stores instead of adhoc emails and telephone calls coming from various sources
• A document library that contains promotional, compliance, health and safety and merchandising information and HR policies
• A daily to do list that focuses store management on the priorities for the day ahead and allows them to report back on their actions
• Timesheets and rotas which allow for staff levels and attendance to be managed within budgets
• Cash management and reconciliations which record all transactions, highlight any discrepancies via overspend alerts and provide a central control
• Reduced administration in stores allowing them to focus on improved customer service and productivity
• Multiple language facility allows for international operations
• A retail project management system from which you will immediately see the cost saving to your business

The RAPID retail management system can be purchased as individual modules, which are configured for your business, so your retail management system is completely tailored to your needs.

Retail Promotion Management

Retail Safety Management

Retail Finance Management

RAPID Catering Management System

RAPID Catering is an online catering management system specifically designed for contract caterers who have multiple sites and who want to manage trading performance and optimise operations.

Our RAPID catering management system makes communicating with your sites and managing ongoing operations and projects a streamlined, simplified process, from which you will see the benefits from day one:

• Trading performance is reported weekly with alerts for budget variances
• One point and channel of communication for catering sites instead of adhoc emails and telephone calls coming from various sources
• Scheduled safety inspections and audits are not forgotten
• Weekly reconciliations so that each site can manage key stock, labour and cash figures to control trading performance
• A site diary that focuses sites on the priorities for the day ahead, key events and the latest news
• A document library that contains training, health and safety, hygiene information and HR policies
• Quick and simple invoicing and cash management and reconciliation
• Instant messaging system to provide alerts and to monitor actions
• Timesheets and rotas which allow for staff levels and attendance to be managed within budgets
• An online catering system from which you will immediately see the cost saving to your business

The RAPID catering management system can be purchased as individual modules, which are configured for your company, so it’s a catering software system that is completely tailored to your needs.

The benefits of implementing the RAPID system have already been realised by our existing clients such as The Brookwood Partnership.

Catering Safety Management

Catering Finance Management

Catering Staff Management

Our comprehensive client list has given us an in-depth understanding of retail, contract catering and other multi-branch organisations. We are expert in solving the challenges of managing a distributed branch network and are proud of our long-standing relationships with our clients where we have added substantial value through streamlining business processes.

For more details, please click on the relevant case study below.