RAPID Store Management System – effective store communications
RAPID is a cloud-based store management system that enhances communications between head office and stores. It improves management control and ensures that stores have the information they need to serve customers excellently. RAPID drives the execution of business strategy by focussing the store teams on the priorities.
RAPID can be accessed from PCs, tills, tablets and smart phones with tailored design and own vocabulary for each fascia
Store Diary
- A list of today’s actions, e.g. new promotions, recalls and forms to complete
- A calendar with today’s key events throughout the organisation
- New information, newsletters, sales reports, policies and best practice documents
Managed Forms
- Design your own online forms for uses such as consumable orders, competitor information, checklists
- Trigger workflow actions when a form has been completed, e.g. customer complaints, repairs, accident reporting
- Forms can have a due date or be completed to a schedule with monitoring of who has completed which form
Action Messages
- Issue actions, messages and attachments to targeted audiences
- Monitor store compliance against each action and report on performance
- Increase the success of promotions and standardise operations across the estate
Staff Management
- Enter new starters and manage the induction process
- Store managers plan rotas and record attendance with full visibility in head office
- Reports on holidays, sickness, staff transfers and wages on demand
- The design and management of appraisals, probation reviews and work permit tracking
Cash Management
- Recording of cash purchases with VAT and reconciliation to the petty cash float
- The reconciliation of till cash takings & banking to a central float
- The reconciliation of takings by tender type to sales & refunds
- Reports and extraction of data into spreadsheets
The Finders
- Central library of documents, store contacts, products, calendar & location details
- The single version of all information is always up to date and quickly found with a click
- Simple searching by content of weekly newsletters, procedures, planograms, sales reports
Themes and Security
- Set look and images for different brands within the company
- Configurable names and terms for each screen so ready to be deployed in multiple languages with no software changes
- Users grouped within roles and permissions for functions assigned to roles
Call it what you will – store communication system, retail intranet, store portal, store management system – RAPID is the answer when it comes to retail operations!